Purchases canceled before shipment can be refunded, subject to a 3.5% fee to cover credit card processing fees.

Only items purchased directly from TrueRife can be returned. You have 30 calendar days to return a product from the date you received it.

Items must be repackaged with all cords and original documentation included when you received them.

Unopened and Unused Products: A 10% restocking fee will be charged, and the buyer is responsible for return shipping.

Used Products: A 20% restocking fee will be charged, and the buyer is responsible for return shipping.

Non-Returnable Items:

• Used Ion Pro Waves
• Used Footbath Tubs
• Used Ground Sheets
• Used Soft Ground Mats
• Used Trace Elements Hair Tests & Youthful Energy
• Laptops are returnable only if they are in "like new" condition and can be resold as new.

TrueRife's warranty obligations for the F-122 are limited to the terms set forth: TrueRife, warrants the F-122 product against defects in materials and workmanship for a period of one (1) year from the date of original purchase ("Warranty Period")

This Limited Warranty applies only to the F-122 product manufactured by or for TrueRife, identifiable by the "TRUERIFE" trademark, trade name, or logo affixed to it.

If a defect arises and a valid claim is received by TrueRife within the Warranty Period, at its option, TrueRife will:

(1) Repair the product at no charge, using new or refurbished replacement parts

(2) Exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product

TrueRife warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for ninety (90) days or for the remaining portion of the original product's warranty, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes TrueRife's property. When a refund is given, your product becomes TrueRife's property. Warranty is non transferable, and only applies to original purchaser.

This warranty does not apply to:

(a) Damage caused by accident, abuse, misuse, misapplication, or use of non-TrueRife products.

(b) Damage caused by service performed by anyone other than TrueRife.

(c) Products or parts that have been modified without TrueRife's written permission.

(d) Products with removed or defaced TrueRife serial numbers.

(e) Running machines without a bulb connected to the front terminals.

(f) Ion Pro Wave Hydrotherapy Plates, LEDs, and wiring.

(g) Bulbs or Qx2 shrouds supplied with the TrueRife system (not warranted against breakage or failure).

(h) Exterior transistors and fuses (order replacements from TrueRife).

(i) TrueRife products rented out.

(j) Products reshipped by someone other than TrueRife to another address resulting in damage.

(k) More than two Hyperdrive replacements.

TrueRife is not liable for any damage to or loss of programs, data, or other information stored on any media used with the F-122 product, or for damage to computers, including ports. This warranty does not cover international and local shipping costs for returning the product to TrueRife. Customers are responsible for these shipping costs, and TrueRife will pay for return shipping to the customer.

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies, and conditions, whether oral or written, express or implied. TrueRife specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If TrueRife cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible, any claims under such implied warranties shall expire on the expiration of the warranty period.

Modifications and Extensions:
No TrueRife reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Connecting devices or components from other manufacturers directly into our product voids the warranty.

Consumer Protection:
For consumers who benefit from consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by this warranty are in addition to all rights and remedies provided by such consumer protection laws and regulations. To the extent that liability under such consumer protection laws and regulations may be limited, TrueRife's liability is limited, at its sole option, to the replacement or repair of the product or the supply of the repair service again.

For any questions or to make a claim, please contact our customer service team.